Help center

Getting started

How ReplyBump works

Your ReplyBump address

Forwarding proposals that went quiet

Follow-ups

How follow-ups are written

Approving follow-ups

Reply commands

Seeing when a follow-up was opened

Replies & outcomes

When a client replies

How recovered revenue is counted

Review asks after the job

Teams

Working as a team

Billing

Plans & pricing

Canceling

Privacy

What ReplyBump can and can’t see

Troubleshooting

I BCC’d a proposal and nothing happened

A follow-up bounced

Follow-ups

Seeing when a follow-up was opened

ReplyBump shows when a follow-up was opened. Opens are an uncertain signal. Apple Mail and some security scanners load emails automatically (shown as “possibly automatic”), and plain-text email apps never report opens.

Turn open tracking off in Sequences → Tracking.